Introduction
At Infinite Painting Services We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website or engage our painting services.
By using our services or website, you agree to this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Residential or business address
- Details about your property or painting project
- Any information you voluntarily provide through our website, contact forms, or emails
If you make a payment, we may collect transaction details however, we do not store or process credit card information directly.
How We Collect Information
We collect information in several ways, including:
- When you contact us via phone, email, or website form
- When you request a quote or service
- When you interact with our website (e.g., cookies or analytics)
- From publicly available sources or third-party referrals (if applicable)
How We Use Your Information
Your information is used to:
- Provide quotes and deliver our painting services
- Communicate with you regarding your project
- Issue invoices and process payments
- Improve our customer service and website experience
- Send marketing or promotional material (only with your consent)
We do not sell, rent, or trade your personal information to third parties.
Cookies and Website Tracking
Our website may use cookies or analytics tools (such as Google Analytics) to collect non-identifiable data such as:
- Browser type and version
- Pages visited
- Time spent on the site
This helps us improve website performance and user experience.
You can disable cookies through your browser settings if you prefer.
Disclosure of Information
We may share your personal information only when:
- It’s required to deliver our services (e.g., sharing delivery details with suppliers)
- It’s required by law or regulation
- You have provided consent
All third-party service providers are required to handle your information securely and only for the purpose for which it was disclosed.
Data Security
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
This includes:
- Secure digital storage
- Limited access by authorised personnel only
- Regular system updates and data backups
However, no online platform is entirely risk-free, and we cannot guarantee absolute security.
Access and Correction
You have the right to request access to your personal information held by us and to request correction if it’s inaccurate, out-of-date, or incomplete.
Please contact us via email, and we’ll respond within a reasonable timeframe.
Direct Marketing
We may send occasional updates or promotional offers related to our painting services. You can opt-out at any time by following the unsubscribe link or contacting us directly.
Links to Other Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Last Updated” date.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
info@infinitepaintinggroup.com.au
We’ll respond to your query as soon as possible.
